Website Terms of Use

1. Acceptance#

These Website Terms of Use ("Terms") govern your access to and use of the website at slashtech.com.au and any of its subdomains (the "Site"), operated by Slash Tech Australia Pty Ltd (ABN 27 868 796 4889) ("Slash Tech," "we," "us," or "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms apply to your use of the Site itself. If you engage Slash Tech to provide paid services, that engagement is governed by our Master Services Agreement and the relevant Statement of Work — not these Terms. See section 11.

2. About this site#

The Site is an informational website for Slash Tech, an operations technology consultancy based in Brisbane, Queensland. It describes our services, publishes articles and Field Notes, provides interactive tools such as the operational decay assessment, and offers ways to contact us, subscribe to our newsletter, and apply for open roles.

We change the Site frequently. We may add, modify, or remove content, features, or sections at any time without notice.

3. Permitted and prohibited use#

3.1 You may

• View, read, and download content from the Site for your own personal or internal business use.
• Share links to pages on the Site.
• Quote short excerpts from our articles, with attribution to Slash Tech and a link back to the source page.

3.2 You may not

• Use automated tools — scrapers, crawlers, harvesters, mirrors, or similar — to extract substantial portions of the Site, other than search engines acting within our published robots policy.
• Attempt to gain unauthorised access to any part of the Site, our underlying systems, or any account.
• Probe, scan, or test the vulnerability of the Site without our prior written permission.
• Interfere with the operation of the Site or with other users' access to it.
• Use the Site to transmit malware, spam, or any harmful, unlawful, or abusive content.
• Republish or commercially distribute substantial portions of Site content without our written consent.
• Use any content from the Site to train machine-learning models or generative-AI systems without our written consent.
• Misrepresent yourself or your affiliation in any submission to the Site, including the contact form, the operational decay assessment, the newsletter signup, or careers applications.

We may suspend or block access to the Site if we reasonably believe these Terms have been breached.

4. Site content and intellectual property#

Unless otherwise stated, all content on the Site — including text, articles, Field Notes, the operational decay assessment, graphics, photographs, logos, the slash mark, brand assets, and the underlying code — is owned by Slash Tech or licensed to us, and is protected by Australian and international copyright and trade mark laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to view and use the Site for the purposes described in section 3.1. No other rights are granted, whether by implication, estoppel, or otherwise.

"Slash Tech," the Slash Tech logo, and the slash mark are trade marks of Slash Tech Australia Pty Ltd. You may not use these marks without our prior written consent, except in fair dealing such as factual reference.

5. User submissions#

The Site lets you submit information through several channels, including the contact form, the operational decay assessment, the newsletter signup, and careers applications. By submitting information through the Site, you:

• Confirm that the information you provide is accurate, complete, and lawfully yours to share.
• Grant Slash Tech a non-exclusive, royalty-free licence to receive, store, and use the information for the purpose of responding to you, providing the content or services you have requested, and improving the Site.
• Acknowledge that submitting through the Site does not create a client relationship and does not oblige Slash Tech to provide services, respond within any particular timeframe, or treat the submission as confidential (other than as required by our Privacy Policy or by law).
• Agree not to submit information that is unlawful, defamatory, or harmful, or that you do not have the right to share.

How we handle personal information you submit is described in our Privacy Policy (see section 9).

6. The operational decay assessment#

The Site includes an interactive operational decay assessment ("the Assessment"). The Assessment is provided for informational and diagnostic purposes only.

• Results are indicative, based on the answers you provide. They are not a substitute for professional advice, an independent audit, or an engagement with Slash Tech.
• The categories, scoring model, and recommendations in the Assessment reflect Slash Tech's experience and may change over time. Past results may differ from current results.
• Slash Tech does not warrant that the Assessment will identify all risks or issues in any system, and is not liable for any decision made in reliance on Assessment results.

Use the Assessment as a starting point. If you want a considered review of a specific operation, contact us about a Fit Call or a Discovery Sprint.

7. Articles, Field Notes and newsletter#

Articles, Field Notes, and other written content published on the Site reflect Slash Tech's experience and opinions at the time of publication. They are general information only and do not constitute professional, legal, engineering, financial, or any other form of advice. Do not act in reliance on Site content without seeking advice appropriate to your specific situation.

The Slash Tech Field Notes newsletter is an opt-in mailing list. You may unsubscribe at any time using the link in any newsletter email, or by contacting us. We may pause, change, or discontinue the newsletter at any time.

8. Third-party links#

The Site contains links to third-party websites, services, and platforms. We provide these links for convenience. Slash Tech does not endorse, control, or accept responsibility for any third-party content, products, or services. Your use of any third-party site is at your own risk and is subject to that site's own terms and policies.

9. Privacy#

Our handling of personal information collected through the Site is described in our Privacy Policy, available at /privacy. By using the Site, you acknowledge that you have read and understood the Privacy Policy.

10. Disclaimers and liability#

10.1 Site provided "as is"

To the maximum extent permitted by law, the Site and all content on it are provided "as is" and "as available," without warranty of any kind. We do not warrant that:

• The Site will be available without interruption, error-free, or secure.
• Site content is accurate, complete, current, or fit for any particular purpose.
• The Site is free of viruses or other harmful components.
• Information you submit through the Site will reach Slash Tech, be received in a usable form, or be acted upon.

10.2 Limitation of liability

To the maximum extent permitted by law:

• Slash Tech is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, opportunities, or goodwill, arising out of or in connection with your use of the Site.
• Slash Tech's total liability for any claim arising from your use of the Site (excluding any paid engagement governed by our MSA or a Statement of Work) is limited to one hundred Australian dollars (AUD $100).
• Nothing in these Terms limits or excludes any rights or remedies under the Australian Consumer Law that cannot be limited or excluded by agreement.

10.3 Your decisions

Any decision you make in reliance on Site content — including the Assessment, articles, Field Notes, and the newsletter — is your own responsibility, and Slash Tech accepts no liability for that decision.

11. Paid engagements#

These Terms apply to your use of the Site. They do not govern engagements in which Slash Tech provides services to you in exchange for a fee.

If you engage Slash Tech to perform services — including a Discovery Sprint, a Field Prototype, a Production Platform, an Operations Retainer, follow-up work arising from a Fit Call, or any other arrangement — that engagement is governed by our Master Services Agreement ("MSA"), available at /msa, and by the Statement of Work executed for that engagement.

In the event of any inconsistency between these Terms and the MSA or a Statement of Work with respect to a paid engagement, the MSA and the Statement of Work prevail.

12. Changes, governing law and contact#

12.1 Changes to these Terms

We may update these Terms from time to time. The current version, with the date it was last updated, is shown at the top of this page. Continued use of the Site after changes are published constitutes acceptance of the updated Terms.

12.2 Governing law and jurisdiction

These Terms are governed by the laws of Queensland, Australia. The courts of Queensland have exclusive jurisdiction over any dispute arising in connection with these Terms or your use of the Site.

12.3 Severability

If any part of these Terms is found to be invalid or unenforceable, the remainder will continue to apply with full effect.

12.4 Contact

For questions about these Terms, or to give notice of any matter relating to them:

Slash Tech Australia Pty Ltd ABN 27 868 796 4889 Brisbane, Queensland, Australia contact@slashtech.com.au