Two things went live this week, and they belong together.
hub.slashtech.com.au — the Client Hub — is a secure portal for the people we work with. status.slashtech.com.au is a public page showing the health of the systems we run. Both exist for the same reason.
We build systems that are meant to be owned by the people who depend on them. That principle doesn't stop at the code.
If a system is yours, you should be able to see how it's doing without emailing us and waiting for an answer. Visibility is part of the operating layer — not a favour we do on request. These two pages are that belief made concrete.
The Client Hub is where an engagement lives once it's underway. Signed in, you can see:
- Where your project is up to — what's shipped, what's in progress, and what's next, without booking a status meeting to find out.
- Your documents and runbooks — the handover material in one place, so the knowledge that keeps a system maintainable is yours to keep rather than something you have to ask us for.
- Invoices and billing — quotes and invoices where you'd expect them.
It's for existing clients, and it's secure. The statuses relevant to your own systems appear here too, alongside everything else about your engagement.
The status page is the public counterpart. Anyone can open it — no login — and see the current health of the systems we operate and our own services, along with any incidents and scheduled maintenance.
We put it in the open on purpose. A status page you can only see once something is already broken isn't transparency. This is the honest version: it's there when everything is green, and it's there when something isn't.
None of this changes the work we do. It changes how much of it you can see without asking — and that's the whole point.
If you're a client, you'll have access to the Hub; check your inbox. Everyone else can look in on the systems any time at status.slashtech.com.au.
— Javier & Jayben
